Frequently Asked Questions

Here are our current dispatch times for each piece:

- Hoodies & Track Pants: Same day dispatch.
- T-Shirts: 1-7 business days to print.
- Tube Tops & Mini Skirts: 1-10 business days to sew.

Please note, there are also delivery times on top of these days, and after dispatch, we cannot control how fast the courier delivers your package.

Here are our current estimated delivery times after dispatch:

New Zealand: 1-2 business days.
New Zealand - Rural: 1-3 business days.

Rest of World: 3-10 business days.

Please allow for delays as there are currently limited flight capacities for all international orders.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at booand.co@outlook.com.

The fastest way to exchange your piece is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.